The Fate of Agentic Commerce Hinges on an Elusive Resource: Trust
- FinScan
- Mar 26
- 1 min read
As published in PaymentsJournal.
As AI agents begin to shop, decide, and pay on behalf of consumers, trust is emerging as the single most critical—and fragile—component of agentic commerce.
In a recent PaymentsJournal podcast “The Fate of Agentic Commerce Hinges on an Elusive Resource: Trust” and companion article, FinScan’s Chris Ostrowski and Kieran Holland, along with leading emerging payments analyst Christopher Miller of Javelin Strategy & Research, explore why adoption will depend less on technology innovation and more on the ability to verify identities, validate intent, and embed controls into every transaction.
From zero-trust frameworks and payments orchestration to ISO 20022 data standards and human oversight, the discussion highlights how banks, fintechs, and merchants must work together to build a secure, transparent foundation—before agentic commerce can scale.
